On-site intervention as needed.
Remote Software Installation, Configuration and Continuous Compliance
Remote Server Management:
- Configuration Changes
- Disk Capacity Management
- Clustering and Replication Management
- Monthly Disk Defragmentation, Disk Check and Cleanup
- Monthly Release, Review, and Testing of New & Approved Microsoft Security Patches
- Microsoft Active Directory and Microsoft Exchange
- Support & Troubleshooting
Management Corporate and Hosting Media sites
Software Patching and update management
- Microsoft & Linux Servers, VMware & Virtual environments including Enterprise solutions (i.e. HP, Verizon, Watchguard, Veeam, Microsoft Azure Site Recovery), supported.
- Management of CPU, disk utilization, memory, file monitoring
- Management of Public, Private or Hybrid cloud environments in any configuration over multiple data centers and locations
- Virus or Threat Correction
- Anti malware and Anti-Virus Management & Policy Management
- Virtual infrastructure management and support
- Customer and Licensed Software Application Monitoring & Support