Data Backup and Recovery
Voiceware offers our comprehensive Managed IT Services and uses reasonable efforts to service and maintain all Customer Systems in accordance with the following:
- 14 days Backup Image Retention (for servers in our Cloud)
- Backup Restoration Support
- Backup Selection and Retention Management and Support
- Backup Monitoring and Reporting
- Backup Error and Failure Support
- Client Alerting for Critical Backup Events
- Quarterly Backup Restoration and Recovery Testing